Privacy Policy
Mikk ("we," "us," "our") is developed and operated by MIKK LABS PRIVATE LIMITED. This Privacy Policy explains how we collect, use, store, and protect information when you use the Mikk mobile application (the "App"). Mikk lets you exchange text messages that are delivered by an animated 3D avatar with AI-generated voice, lip-sync, and facial animation.
By creating an account or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.
Mikk is intended only for users who are 18 years of age or older. We do not knowingly permit anyone under 18 to use the App, and we use tools provided by Google Play to restrict access for users identified as minors.
1. Information We Collect
Information you provide:
- ·Name — collected when you create your account.
- ·Gender — collected when you create your account, used to personalize your profile and avatar experience.
- ·Date of birth — collected when you create your account, used solely to verify that you meet the minimum age requirement to use Mikk (18 years or older). We do not use your date of birth for any other purpose.
- ·Chat messages — the text messages you send and receive within the App.
- ·Profile picture — if you choose to set a profile picture, you select an existing photo from your device's gallery through your device's native photo picker. Uploading a profile picture is optional, and Mikk does not access your camera to take one — you can only choose a photo that already exists on your device.
- ·Your Mikk ID: every account has a unique Mikk ID. This ID is not publicly listed or searchable within the App at large — it is visible only to the specific people you choose to share it with (for example, by sending it to someone through another app or platform). Anyone who has your Mikk ID can search for you within Mikk and start a conversation. We recommend only sharing your ID with people you trust.
Information we do not collect: we do not collect device advertising identifiers, IP-based tracking/analytics data, microphone or camera data, or biometric data. We do not access your camera at any point — the profile picture feature only lets you select an existing image from your gallery. Mikk does not currently show third-party ads.
2. How We Use Your Information
- ·Name and gender — to set up and personalize your account and avatar experience.
- ·Date of birth — solely to confirm you are 18 or older before allowing account creation.
- ·Chat messages — stored so your conversations persist across sessions and devices, and delivered only to the intended recipient.
- ·Profile picture — displayed to other users you communicate with as part of your profile.
- ·Text-to-speech processing — the text of your messages is sent to a third-party AI provider (currently xAI's Grok) solely to generate the synthesized voice audio your avatar speaks with.
We do not sell your personal data to any third party.
3. Where Your Data Is Stored
Your account information, chat messages, and profile picture are stored using Google Firebase (including Firestore/Realtime Database, Firebase Storage, and related Firebase infrastructure). Data is transmitted using industry-standard encryption (HTTPS/TLS).
4. Third-Party Service Providers
We share limited data with the following categories of third parties, strictly to operate the App:
- ·Google Firebase — stores account data, chat data, and profile pictures, and provides core app infrastructure.
- ·xAI (Grok) — receives the text of your messages for the sole purpose of generating synthesized speech audio. We do not send your name, gender, or account identifiers to this provider beyond what is technically necessary to generate the requested audio.
These providers are limited, contractually and technically, to using this data to provide the requested service. We encourage you to review the privacy practices of these providers for further detail on how they handle data submitted to their systems.
As Mikk grows, we may add or change service providers (for example, additional AI providers for voice or avatar rendering). We will update this policy to reflect any such changes.
5. Avatars
The avatars currently available in Mikk are pre-made and provided by us — they are not generated from your personal photos, video, or likeness, and we do not use facial recognition or biometric identification to create them. This is separate from your profile picture, which is a photo you select from your gallery to represent your account, not to generate your avatar.
6. Data Retention and Deletion
We retain your account information and chat messages for as long as your account remains active, or as needed to provide the App's functionality. If you delete your account, we delete your associated personal data — name, gender, chat messages, profile picture, and Mikk ID — from our active systems, except where we are required to retain limited information to comply with law, resolve disputes, prevent fraud, or enforce our agreements.
To delete your account:
- ·In-app: go to Account → Settings → Privacy & Safety → Delete Account.
- ·Without the app: visit mikk.live/delete-account, or email contact@mikk.live from your registered email with a deletion request.
7. Your Rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal data, and to object to certain processing. To exercise these rights, contact us at contact@mikk.live. We currently operate primarily in India and aim to comply with applicable data protection law, including India's Digital Personal Data Protection Act, 2023. As we expand to additional regions, we will update this policy to reflect applicable regional rights (for example, GDPR or CCPA).
8. Children's Privacy
Mikk is restricted to users 18 years of age and older. We do not knowingly collect personal data from anyone under 18. If we learn that we have inadvertently collected data from a user under 18, we will delete it promptly. If you believe a minor is using Mikk, please contact us at contact@mikk.live.
9. Security
We use reasonable technical and organizational measures, including encrypted data transmission, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date above and, where appropriate, through an in-app notice.